Life Insurance Claims
Our Claims process has been developed recognizing your needs of the hour. We are the first Life Insurance Company to launch "Immediate Payout on Death Claim Registration"* wherein we pay the Fund Value to the Claimant on registration of the claim, before the other formalities are completed.
*conditions apply
Claims Process
Our simple Claims process ensures that you are not inconvenienced at any point of time.
The nominee/ claimant can intimate about the claim by filling the Claim Intimation Form (Form I) and sending it to us at our head office /nearest bank branch/our offices along with a photo ID and address proof of the claimant.
Claim
Intimation Form (Form I)
This form (Form I) can be collected from any of our offices or the respective bank branches.
Locate our branch/office nearest to you
Once we receive the duly filled Claim Intimation Form, we register your claim. And we will issue a cheque for an amount equal to the Fund Value as on date of intimation (Date of receipt of duly filled death claim intimation form I at the company's office)(subject to the terms and conditions).
Fund Value Cheque Disbursement
These forms can also be collected from any of our offices or the respective bank branches.
However, in order to expedite the process, we request you to download these forms and submit them along with the
relevant documents .
Please find below the list of forms that needs to be filled and submitted to us for evaluation of the claim :
Claimant
Statement : This form has to be completed by a valid claimant.
Physician's
Statement : This form is to be filled up by the medical practitioners who have attended the deceased and the deceased's usual doctor / family doctor.
Treating
Hospital Certificate : This form is to be completed by the authorities of all the hospitals where the deceased was ever hospitalized.
Employer
/ School
College Certificate : This form should be completed by the deceased's employer. In case of a minor, this has to be completed by the school / college authorities
You can submit or courier these documents to us at our head office or send it to any of our offices or the respective bank branch.
Locate our branch/office nearest to you
Documentation
The following documents needs to be submitted along with the duly filled forms:
Original policy document
Death Certificate issued by Municipal authorities.
Hospital / Other treatment records
Photo Identification & address proof of the claimant
Post-mortem & chemical viscera report( if performed)
For unnatural/accidental deaths, the following additional documents are required to be submitted:
Police reports (FIR, Panchnama, Police investigation report)
Newspaper cutting (if any)(Detailing the incident)
Important Information
(1) An agent of the Company, (2) A Relationship Manager of the Company, (3) A Branch Manager of a distributing bank, (4) A Bank Manager of a Nationalized bank with Rubber Stamp, (5) A Gazetted Officer, (6) A Head Master / Principal of a Govt. School, (7) A Magistrate, (8) Any employee of the company.
In addition to the above listed documents, Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd. reserves the right to call for any additional documents/ information.
Submission of claim form/ any other documents should not be construed as acceptance of the claim.
We start the processing of claim once we receive the forms along with the relevant documents. In case of any clarifications / further requirements, we will get in touch with you.
Upon verification of the documents, if all the documents are as per the requirements, we will release the balance amount to you. (Subject to terms and conditions).
For any assistance or query relating to claims, please get in touch with us at:
Canara HSBC Oriental Bank of Commerce Life
Insurance Company Limited nd Floor,
