Grievance Redressal System
We, at Canara HSBC Oriental
Bank of Commerce Life Insurance strive to ensure that our
customers get only the very best of service from us. We
understand the customer's grievance and try to resolve the same
by ascertaining all the facts and documents available to provide
a fair resolution on the complaint.
1. In case you wish to register a
complaint with us, you may visit our website, approach our
Resolution Centre, Grievance Officers at Hub locations, or you
may write to us at the following address:
Complaint Redressal
Unit
Canara HSBC Oriental Bank of Commerce Life
Insurance Co. Ltd. nd Floor,cru@canarahsbclife.in
We shall respond to you within 2 weeks
from the date of our receiving your complaint.
2. In case you do not receive a
satisfactory response from us within the above timelines, you
may write to our Complaint Redressal Officer at:
The Grievance
Redressal Officer
Unitech Trade Centre,2nd Floor,cro@canarahsbclife.in
3. In case you are not satisfied
with the decision/resolution of the Company, you may approach
the Insurance Ombudsman for your State or an appropriate
judicial/quasi-judicial authority having jurisdiction over the
matter for redressal of your grievance.
