Contact us
To Buy: 1800-258-5899 (9:30 AM to 6:30 PM)
For Existing Policy: 1800-103-0003/ 1800-180-0003/ 1800-891-0003
customerservice@canarahsbclife.in
Contact us
To Buy: 1800-258-5899 (9:30 AM to 6:30 PM)
For Existing Policy: 1800-103-0003/ 1800-180-0003/ 1800-891-0003
customerservice@canarahsbclife.in
| Refund of proposal deposit | Within 15 days from date of underwriting decision on the proposal |
| Decision of proposal and communication of decision including requirements / Issuance of Policy | Within 15 days from the receipt of the proposal or any requirement receive |
| Furnishing a copy of the proposal to the policyholder | Within 30 days from acceptance of a proposal |
| 1) Free Look Cancellation | Within 15 days from date of request or last necessary document received |
| 2) Surrender | |
| 3) Partial Withdrawal | |
| 4) Refund of proposal deposit | |
| 5) Outstanding proposal deposit | |
| 6) Other servicing requests | |
| 1) Maturity claim | On or before due date |
| 2) Survival Benefit | |
| 3) Annuity payment | |
| Raising claim requirements after filing the claim | Within 15 days of receipt of claim |
| Settlement (Paid, Rejected or Repudiated) of Death Claims for which further investigation is not required | Within 30 days from the date of receipt of last necessary document |
Settlement or Rejection of Death Claims for which investigation is required
|
120 days from the date of receipt of claim intimation |
