FAQs

What should I do when I receive such calls in future? How can I help Canara HSBC Life Insurance Company in investigating these matters?

We request you not to panic or disclose any information about your policy or your personal/ sensitive personal information to the caller. Always validate the identity of the individual before divulging any such information. In case of any doubt/ query you may reach our resolution center at 1800-103-0003 or 1800-180-0003. Please note down the telephone/mobile numbers from where you receive such calls. Please send a written complaint capturing the contact details of the caller and the entire conversation details to our complaint redressal unit (CRU) at the following address:

Complaint Redressal Unit (CRU)

Canara HSBC Life Insurance Company Ltd,

139 P, Sector - 44,

Gurugram - 122003, Haryana,

India

We would also request you to please lodge a complaint with TRAI as well as file a police complaint in such cases.