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Claims Process

Claims Process

Claims Process
How It Works:
  • The nominee/ claimant can intimate about the claim by filling the Death Claim Form and sending it to us at our head office /nearest bank branch/our offices along with a duly attested photo ID and address proof of the claimant.

    Death Claim Form

    These forms can also be collected from any of our offices or the respective bank branches.
  • Locate our Branch / Office nearest to you.

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  • Once we receive the duly filled Death Claim Form, we register your claim.
  • Once your claim is registered, we will send you the claims pack along with the related forms that needs to be filled.
  • These forms can also be collected from any of our offices or the respective bank branches.
  • However, in order to expedite the process, we request you to download these forms and submit them along with the relevant additional documents (as mentioned below)
  • Please find below the list of forms that needs to be filled and submitted to us for evaluation of the claim:

    • Death Claim Form (Form C): This form has to be completed by a valid claimant.
    • Physician's Statement (Form P): This form is to be filled up by the medical practitioners who have attended the deceased and the deceased's usual doctor / family doctor.
    • Treating Hospital Certificate (Form H): This form is to be completed by the authorities of all the hospitals where the deceased was ever hospitalized.
    • Employer Certificate (Form E) / School/ College Certificate (Form S): This form should be completed by the deceased's employer. In case of a minor, this has to be completed by the school / college authorities.
  • You can submit or courier these documents to us at our head office or send it to any of our offices or the respective bank branch.
  • Locate our Branch / Office nearest to you

    Locate Us
  • Documentation

    The following documents needs to be submitted along with the duly filled forms:

    • Original policy document
    • Death Certificate issued by Municipal authorities
    • Copy of Bank Pass Book/ Cancel Cheque
    • Hospital / Other treatment records
    • Photo Identification & address proof of the claimant
    • Physician's Statement.
  • For unnatural / accidental deaths, the following additional documents are required to be submitted:

    • Police reports (FIR, Panchnama, Police investigation report, Viscera Report)
    • Newspaper cutting (if any)(Detailing the incident)
  • In addition to the above listed documents, Canara HSBC Oriental Bank of Commerce Life Insurance Co. Ltd. reserves the right to call for any additional documents/ information.
  • Submission of claim form/ any other documents should not be construed as acceptance of the claim.
  • We start the processing of claim once we receive the forms along with the relevant documents. In case of any clarifications / further requirements, we will get in touch with you.
  • Upon verification of the documents, if all the documents are as per the requirements, we will take the decision (Subject to terms and conditions) and communicate the same
  • Important Information

    Certification / attestation of photocopy of KYC documents (Photo I.D and Address Proof) to be done by any one of the following:

    • An agent of the Company
    • A Relationship Manager of the Company
    • A Branch Manager of a distributing bank
    • A Bank Manager of a Nationalized bank with Rubber Stamp
    • A Gazetted Officer
    • A Head Master / Principal of a Govt. School
    • A Magistrate
    • Any employee of the company
We Assure You:
Quick and easy claims

Our claims process has been developed recognizing your needs of the hour.

Online Claim Intimation Form
*Conditions apply
Fast settlement

Our outstanding claims ratio for F.Y. 2018-19:

0.10% (Individual claims)

Claims assistance

Canara HSBC OBC Life Insurance Company Ltd,
2nd Floor, Orchid Business Park, Sector - 48, Sohna Road,
Gurugram - 122018, Haryana, India.

Click here to locate your nearest branch/office.
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