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Linking Your Life Insurance Policy With Digilocker: A Step-By-Step Guide

Linking your life insurance policy to DigiLocker lets you store it digitally. It also helps with faster claims and secure document sharing.

2025-05-01

236 Views

7 minutes read

Most of us pay our life insurance premiums diligently every year, but when asked to produce our actual life insurance policy, we scramble through papers, emails, and even old folders. In an age where your phone can manage your bank, your health, and even your car, shouldn't your insurance policy be just as accessible?

This is where DigiLocker, India’s digital document vault, steps in. It transforms how you store, retrieve, and share important documents, especially life insurance.

Let’s examine how linking your life insurance with DigiLocker works, why it matters, and how it can save you precious time, effort, and stress, especially during critical moments.

Key Takeaways

 

  • Storing your life insurance policy in DigiLocker ensures you can access it immediately, without searching through physical files.
  • DigiLocker is a secure, Aadhaar-linked platform developed by the Government of India, providing trustworthy storage that protects your documents from loss, theft, or damage.
  • Linking your policy speeds up claim processing and simplifies premium renewals, as verified documents can be shared with insurers or third parties in seconds.
  • In the event of your untimely death, your family can easily locate and access your life insurance documents, avoiding unnecessary delays and confusion during an already difficult time.
  • You can manually upload your policy and premium receipts to DigiLocker, giving you centralised access and organisation even before your insurance company joins the platform.

Why Link Your Life Insurance Policy to DigiLocker?

DigiLocker is a government-approved platform that stores your official documents in a certified digital format. Created by the Ministry of Electronics and Information Technology (MeitY), DigiLocker eliminates the need to carry or search for physical papers.

Here are the compelling benefits of linking your life insurance policy to DigiLocker:

  1. Safe and Government-Backed Storage: The government of India will store your life insurance document securely on cloud servers. You will no longer risk losing paper copies due to damage, theft, or misplacement.
  2. Instant Access When It Matters Most : Whether at a hospital, talking to a claims officer, or working on your annual financial planning, your insurance policy is just a few taps away.
  3. Faster Claim Processing: Insurers integrated with DigiLocker can directly verify your policy, reducing documentation delays during claim processing.
  4. Renewals Made Easy: With your policy accessible anytime, tracking and renewing your life insurance premium becomes hassle-free.
  5. Efficient Estate Planning: Having your insurance documents digitally stored helps your family easily retrieve them in your absence, saving them unnecessary stress during already difficult times.

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Step-by-Step Guide to Link Your Policy with DigiLocker

 

Step 1: Create Your DigiLocker Account

  • Visit www.digilocker.gov.in or download the DigiLocker mobile app.
  • Click on “Sign Up” and enter your mobile number.
  • Authenticate with the OTP and set a secure username and password.
  • Link your Aadhaar number to verify your identity and unlock full features.

Step 2: Go to the ‘Issued Documents’ Section

  • After logging in, click on ‘Issued Documents’ in the sidebar.
  • This section lets you automatically pull documents from government and private organisations integrated with DigiLocker.

Step 3: Search for Your Insurance Provider

  • In the search bar, type the name of your insurer (for example, Canara HSBC Life Insurance).
  • Select your insurer from the drop-down list of authorised issuers.

Step 4: Fill in Your Policy Details

  • Provide your policy number, name (as per policy), and date of birth.
  • Ensure the data matches the insurer’s records; otherwise, the document won't be retrieved.

Step 5: Fetch and Store Your Life Insurance Policy

  • Click “Get Document” to allow DigiLocker to fetch your insurance record.
  • If successful, your life insurance policy will now be available under “Issued Documents.”
  • You can view, download, or share this document anytime using a secure link or QR code.

What If Your Insurance Company Isn’t Available in DigiLocker Yet?

Not all insurance companies have fully integrated their services with DigiLocker just yet. The platform is continuously expanding, and many providers are in the process of coming on board. But that doesn’t mean you must wait to start digitally organising your life insurance records.

Instead, take matters into your own hands by manually uploading your documents. This way, you still enjoy the convenience of centralised access, even if the files don’t yet carry the official DigiLocker verification badge.

Here’s how you can do it:

Step 1: Go to the “Uploaded Documents” Section

Once logged into DigiLocker, navigate to the “Uploaded Documents” tab. This section is designed for personal uploads, documents not issued by integrated partners, but still important to you.

Step 2: Upload a Clear Copy of Your Life Insurance Policy

  • Scan or take a high-quality photo of your life insurance policy document. Ensure the policy number, insurer’s name, your name, and coverage details are visible.
  • Save it in PDF format for better compatibility and easy viewing across devices.

Step 3: Upload Your Premium Payment Receipts

  • Next, gather and upload recent life insurance premium receipts. These are proof of regular payment and can be extremely helpful during claims or renewals.
  • Upload each receipt as a separate file or bundle them by year/month if that suits your organisation’s style better.
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Did You Know?

Life insurance policies stored in DigiLocker are considered legally equivalent to physical documents under the Information Technology Act, 2000.

 

Source - DigiLocker

1 cr term plan

Beyond Insurance: What Else Can You Store in DigiLocker?

DigiLocker isn’t just for insurance. It’s becoming a centralised digital hub for your identity, education, and financial documents. You can store:

  • Aadhaar and PAN cards
  • Driving license and vehicle RC
  • Income tax statements
  • Voter ID and passport
  • Educational certificates
  • Health records
  • Property documents

With over 1,900 types of documents available through DigiLocker, you can manage your entire financial life from one place.

How Linking Helps You (and Your Family) in Real Life?

Digitally linking your life insurance policy to DigiLocker isn’t just about convenience - it can be a lifeline when time, accuracy, and quick access matter the most. Let’s look at a few real-life scenarios where this simple digital step can make all the difference:

Scenario 1: Emergency Hospitalisation

Imagine a situation where a loved one has to be rushed to the hospital, and you’re not in a position to handle the paperwork. If your life insurance policy includes a health rider or critical illness benefit, it could offer much-needed financial relief.

But here’s the catch: time is critical, and fumbling through old files or emails for the policy document can delay the claim process. When your policy is stored in DigiLocker, your family can instantly retrieve it using their phone or computer. The document is verified, accessible, and ready to share with the insurer or hospital without any stress or confusion.

This speeds up the claim process and eases the emotional burden during an already tense situation.

Scenario 2: Loan or Visa Application

If you’ve ever applied for a home loan, personal loan, or even a visa, you know how important it is to show financial stability. A life insurance policy often proves your long-term financial planning, asset base, and creditworthiness.

Instead of scanning and printing copies of your policy or requesting reissues from the insurer, you can simply fetch the document from DigiLocker and share a verified, government-recognised copy instantly. It shows financial institutions or consulates that you’re organised, well-prepared, and transparent.

This small move can streamline your application, eliminate back-and-forth document requests, and even improve your chances of approval.

Scenario 3: End-of-Life Planning

No one wants to discuss this topic, but planning for the unexpected is a sign of true responsibility. If you were to pass away suddenly, the last thing your family should have to worry about is whether you had a policy or how to claim it.

Sadly, many life insurance benefits go unclaimed simply because families aren’t aware of the policies or cannot find them in time. By storing your life insurance policy in DigiLocker, you ensure that your loved ones know exactly where to look and that the document is authentic and ready to use.

It becomes a digital breadcrumb that leads your family to financial support, faster claims, and less paperwork, all at a time when emotional strength is already being tested.

Final Thoughts: A Smarter Way to Handle What Matters Most

Linking your life insurance policy to DigiLocker might seem small, but it delivers major advantages. In a world where time, access, and data security are paramount, having a government-certified digital vault simplifies your life in every possible way.

By uploading your documents or fetching them directly from your insurer, you ensure your life insurance premium payments and policy records are always protected, accessible, and working for you.

So don’t just store your life insurance, secure it smartly. Log in to DigiLocker today and make this important upgrade to your financial planning toolkit.

Glossary

  1. Digital Document Interoperability: To integrate with government databases, allowing verification of documents.
  2. Aadhaar-based Authentication: A digital identity verification process to provide secure access and validate identity within platforms like DigiLocker.
  3. Certified Electronic Copy: A digital version of a document retrieved through DigiLocker that carries legal validity.
  4. Digital Estate Planning: The proactive organisation and storage of key documents to secure digital formats.
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Uncertain About Insurance

FAQs

No, it is not mandatory. However, it is highly recommended as it helps safely store your policy documents, enables faster claim processing, and makes retrieval easy during emergencies.

If your insurer isn’t integrated with DigiLocker yet, you can still manually upload a scanned copy of your life insurance policy and premium receipts in the “Uploaded Documents” section for secure, centralised access.

 

Yes, DigiLocker is a secure platform operated by the Government of India. It protects your documents with 256-bit SSL encryption, Aadhaar-based authentication, and secure cloud infrastructure.

Yes, but only if they can access your DigiLocker account credentials or if you've shared the document with them through the app’s secure share feature or QR code.

This is only if your insurer is a registered issuer with DigiLocker and supports auto-sync. Otherwise, you must manually fetch the updated document or upload the latest version.

Disclaimer - This article is issued in the general public interest and meant for general information purposes only. The views expressed in this blog are solely those of the writer and do not necessarily reflect the official policy or position of Canara HSBC Life Insurance Company Limited or any affiliated entity. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the blog or the information, products, services, or related graphics contained in the blog for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You should consult with a qualified professional regarding your specific circumstances before taking any action based on the content provided herein.

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