Death Claim Documents Required For A Life Insurance Claim

What are the Documents Required for an Insurance Claim?

Understand death claim documents, post‑mortem rules, claim timelines, and how to file term life insurance claims smoothly in India

Written by : Knowledge Centre Team

2025-12-22

1941 Views

10 minutes read

According to the Annual Report for IRDAI, “global direct premiums surpassed the USD 5 trillion mark for the first time in 2018.” In the global insurance market, life insurance and non-life insurance have nearly the same share - life insurance is 55% of the market, while non-life insurance is 45% of the market. In India, the numbers are very different. Of the total premiums paid every year, 73% are paid to fund life insurance plans, while the rest are directed to non-life policies.

For FY 2023–24, India’s overall life insurance claim settlement ratio was 96.82%, meaning nearly 97% of death claims were settled within 30 days of intimation. Among private insurers, the average settlement rate for such claims was around 99%, with multiple companies achieving a 100% settlement ratio within 30 days. This rise in life insurance purchases can be attributed to increasingly affordable plans, innovative solutions, and groundbreaking technology. Now, with the click of a button, one can browse various policies, apply for a policy, and more.

Life insurance, especially term life insurance plans, plays a critical role in securing a family’s finances. Knowing how to claim term insurance after death and understanding the documents required ensures faster claim settlement and avoids rejection.

Key Takeaways

  • In 2018, global direct premiums surpassed USD 5 trillion, with life insurance and non-life insurance nearly equally shared
  • India saw nearly 30 million new life policies in 2019, boosted by affordability and online accessibility
  • For a smooth death claim settlement, documents such as the death certificate, ID proof of the beneficiary, and insurance policy papers are required
  • India's 2022-23 death claim settlement ratio hit 98.45%, demonstrating efficient payouts
  • Life insurance serves as a key tool in estate planning, income replacement, debt coverage, and tax savings, while also functioning as an investment option or loan collateral

Death Claim Meaning

A death claim in insurance is a document that formally requests that insurance benefits be granted to the nominees of a life insurance policy. When someone insured under a life insurance policy passes away, the legally entitled nominees are entitled to the policy's benefit amount. To get that amount, the nominees have to visit the claims department of an insurance company and give them proof of the insured's death. They can then claim to receive the policy benefit based on the terms of the life insurance policy.

In simple terms, term insurance meaning refers to a pure protection plan where the claim amount is paid only on the death of the insured during the policy term.

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What is Death Cover in Life Insurance?

Death cover in life insurance provides a lump sum payment to your beneficiaries upon your demise. A death insurance claim offers financial security to your dependents, helping them manage expenses like mortgages, education, or daily living costs. Essentially, it replaces your income, ensuring your family's financial stability when you're no longer there.  Understanding term insurance vs life insurance helps families choose whether they need only protection or protection with savings benefits.

Also Read- Term Insurance Vs Life Insurance – Which One Should You Choose?

How Does Death Cover Work?

In life insurance, death coverage is triggered when the policyholder passes away during the policy term. Upon the policyholder's demise, the nominee or beneficiary can claim the death benefit, which is typically paid as a lump sum. This payment can cover various expenses like funeral expenditures, settle outstanding loans, and provide financial support to the deceased's dependents.

What are the Documents Required for a Death Claim?

The process of death claims, too, has been made simple, speedy, and completely hassle-free for the policyholder. Insurance providers are tuning in to the wants of policyholders and are understanding the urgent need for an effortless claim process that does not add to the burden of beneficiaries in trying times. To this end, one of the measures has been to simplify and make the documentation process transparent.

The documents required for a death insurance claim may vary slightly by insurer, but core requirements remain standard across term life insurance plans.

  • Death Certificate: A death certificate is a document released by a registrar that contains verified information about the time, place, and cause of a person's death.
  • ID proof of the beneficiary: Insurance companies like to see the identity proof of the person claiming benefits before releasing the money to ensure the funds reach the person nominated by the deceased person.
  • Insurance policy papers: The original terms of the insurance policy affect the payout sum, and therefore, these papers are required.
  • Medical certificate: This may or may not be required, depending on the insurance company's requirements.
  • Postmortem report: This is required in case of an unnatural death. The insurance terms and the payout sums change according to the nature of the death - and a post-mortem report can provide the clarity that the insurance companies need to process the claim.

    Many families ask “is postmortem necessary for insurance claim” or “is post mortem compulsory to claim insurance?”.

    The truth is that a postmortem is generally required only in accidental or unnatural deaths, as per post mortem rules in India.
  • Hospital records: A death due to an illness is often preceded by hospitalisation - in such cases, hospital records are useful for collecting the necessary information about the deceased.
  • Employer certificate: This certificate is required in the case of an early death. Different insurance companies define early death differently; therefore, contact the relevant insurance company and confirm whether they need to produce an employer certificate while submitting a death claim.

These documents are mandatory for claiming term insurance after death and help insurers verify the cause, nominee, and policy validity.

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Did You Know?

India’s life insurers settled over 98% of death claims in FY 2022–23, reflecting improved claim efficiency nationwide.


Source: The Economic Times

Young Term Plan - 1 Crore

What is the Death Claim Process?

The claim process requires the nominees to complete several steps to get an accurate and timely settlement. The insurance nominee must first inform the insurance company of the policyholder’s demise to obtain a claim form. Then, the claimant must fill out the form and obtain some documents as proof of the policyholder’s passing. Finally, the nominee must also provide the insurance company with medical and police reports if necessary.

After submitting the documents and claim form, the insurance company will verify the given documents. An investigation could be conducted by the insurance company if they think the death was suspicious in any way.

Once the verification process is finished, the insurance company can either approve or reject the insurance claim. If the claim is approved, the claim account will be transferred to the nominee, usually through electronic transfer. If the claim gets rejected, the nominee can either follow up with the insurance company, or approach either the Insurance Mediator, or the IRDAI to resolve the issue.

The death claim process is designed to ensure that beneficiaries receive their due benefits with no hassle on any end.

But, these days, death claims are processed very efficiently - the average claim settlement ratio in India, which hovers above 97%, is a testament to that. As an underinsured country, Indians need to familiarise themselves with the process of filing life insurance claims.

In addition to understanding the claims process, to make the most of the life insurance policy, it is also crucial that one understands the various benefits associated with it.

Look at the list below for the many benefits of funding a life insurance plan:

  • Estate Planning: Life Insurance allows individuals to divide up their assets among the beneficiaries in the proportion they see fit.
  • Replacing Income: In case of dependents, buying a life insurance can provide them with financial stability in the absence of insured.
  • Paying Off Debt: The lump sum payout upon the maturity of a life insurance policy can be used to settle debts - therefore, the insured’s family can get a fresh financial start.
  • Saying A Proper Goodbye: A life insurance payout can help the insured’s family arrange a dignified send-off without worrying about the budget at such a critical juncture.
  • Can be a vehicle for investment: Certain insurance plans, such as ULIPs (Unit Linked Insurance Plans), allocate a portion of the premiums towards insurance coverage and invest the remainder in various investment funds, including equity, debt, or a combination thereof. ULIPs aim to facilitate wealth accumulation while establishing a financial safety net for one's family.
  • Can be used as collateral for loans: Certain providers allow life insurance policies to be used as collateral for loans. Thus, life insurance has become a more versatile tool today. Its traditional function - to provide financial cover in tough times - remains central. But life insurance policies have started offering other benefits, too, like easier access to cash during crunch times.
  • Tax savings: Under Section 80C, the insurance premiums qualify for tax deductions. Under Section 10(10D) of the Income Tax Act, the payouts upon the maturity of the insurance plan are also exempt from taxes.

Tips for a Smooth Death Claim Process

If you want a smooth and hassle-free claim process for your insurance, here are some invaluable tips to support you:

  1. Keep All Documents in Order: Having all necessary documents organised and easily accessible can significantly speed up the death claim process. You should ensure you have the policyholder’s original life insurance policy, the death certificate, identification proof of the nominee or beneficiary, and any other required documents. Being well-prepared with the correct paperwork will help avoid delays and confusion.
  2. Contact the Insurer Immediately: It’s important to notify the insurance company as soon as possible after the policyholder’s death. The sooner you inform them, the sooner the claim process can begin. Many insurers have specific time frames within which death insurance claims need to be filed, so contacting them timely is crucial to avoid any complications.
  3. Seek Professional Assistance if Needed: If the process feels overwhelming or if you face any difficulties with the claim, it can be helpful to seek help from a professional, such as a financial advisor or legal expert. They can guide you through the necessary steps, help you understand the policy terms, and ensure that you meet all requirements to process the claim successfully.

Conclusion

Wise financial planning must begin with life insurance. Now that you’re acquainted with the benefits of life insurance, as well as the claim settlement process, you can take the next step toward securing your family’s financial future. Life insurance plans can be a tool for getting risk coverage, instilling a savings habit, and growing wealth. Our iSelect Smart360 Term Plan lets you avail yourself of tax benefits as well as flexible premium payment benefits. You can add greater protection to your plan by opting additional riders as well. It’s the right match of convenience and affordability.

Glossary:

  1. Death Claim: A formal request made by the nominee to receive the life insurance payout after the policyholder’s death.
  2. Nominee: The person named in a life insurance policy who is legally entitled to receive the death benefit.
  3. Death Certificate: An official government document certifying the date, place, and cause of death of the insured person.
  4. Postmortem Report: A medical report prepared after examining the body to determine the cause of death, required in accidental cases.
  5. Claim Settlement Ratio: The percentage of insurance claims settled by an insurer against total claims received in a financial year.
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FAQs Related to Death Claim

After the policyholder's death, the policy's nominee should send a claim intimation along with the required documents like the death certificate, policy document, and nominee details to the insurance company as soon as possible. 

The IRDAI mandates that insurance companies must settle death claims within 30 days of the claim intimation.

The death benefit is an assured amount of money given to the nominee of a life insurance policy after the demise of a policyholder.

You cannot claim insurance after one year of death. It is mandated that you must claim insurance within 30 days of the policyholder’s demise.

The minimum death claim refers to the guaranteed amount that beneficiaries receive upon the policyholder's death. It typically depends on the insurance policy's terms and can vary widely between different insurers and types of policies. Reviewing your specific policy documents for accurate details regarding the minimum death claim amount is crucial.

A postmortem is only necessary in case of death due to an accident or if an unnatural death has occurred.

30 days is the minimum time to make a claim on life insurance policies.

Yes, a postmortem is usually required in accidental death insurance claims. Since the death is sudden or unnatural, insurers need a postmortem report to confirm the exact cause of death. It is generally mandatory, along with police reports such as the FIR and panchnama.

To claim term insurance after death, the nominee must submit the death certificate, original policy document, completed claim form, and identity proof. Additional documents like medical records, postmortem report, or FIR may be required in case of accidental or early death.

In a road accident death insurance claim, the nominee must first inform the insurer and submit the required documents, such as FIR, postmortem report, death certificate, and policy papers. The insurer verifies the documents, conducts an investigation if needed, and then releases the claim amount to the nominee once approved.

Disclaimer - This article is issued in the general public interest and meant for general information purposes only. The views expressed in this blog are solely those of the writer and do not necessarily reflect the official policy or position of Canara HSBC Life Insurance Company Limited or any affiliated entity. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the blog or the information, products, services, or related graphics contained in the blog for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You should consult with a qualified professional regarding your specific circumstances before taking any action based on the content provided herein.

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