Terminologies of Life Insurance

Important Life Insurance Terminologies: You Should Know

It might be overwhelming to comprehend all the jargon and life insurance concepts. Read along to find out what various insurance terminologies mean.

Written by : Knowledge Centre Team

2026-02-10

1083 Views

7 minutes read

Life insurance plays a vital role in securing your family’s financial future, but understanding it often feels harder than choosing the policy itself. The reason is simple: insurance comes with its own set of terms and definitions that can sound technical and confusing at first. From premiums and sum assured to riders and claim settlement ratio, these words directly affect how your policy works and what benefits you receive. Getting familiar with essential life insurance terminologies helps you make informed decisions, avoid misunderstandings, and manage your policy with confidence. 

This guide breaks down commonly used life insurance terms in clear, simple language so you always know exactly what you’re signing up for.

Key Takeaways

  • Knowing terminologies used in insurance, like premium, sum assured, grace period, riders, etc, help you make informed decisions about your policy

  • Losing your policy number isn’t a major issue; you can retrieve it via insurer portals, customer support, or policy documents

  • Changes in address or personal details should be updated through online portals, branch visits, or customer service requests to ensure smooth communication

  • If you suspect unclaimed insurance money, check with the insurer, IRDAI’s portal, and submit the necessary documents to access your rightful funds.

  • Life insurance is more than just a policy; it’s a long-term financial safeguard for you and your loved ones. Understanding its terms ensures you get the most out of it.

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Important Terminologies in a Life Insurance Policy 

Understanding life insurance involves more than selecting a policy. It requires clarity on the terms that define its benefits, coverage, and conditions. These terminologies help policyholders interpret policy features, assess financial implications, and make informed decisions. Familiarity with these key terms ensures greater transparency and confidence while managing your life insurance plan. Below are some commonly used terminologies you should know.

Serial NoTerminologies Used in InsuranceDescription

1

Accidental Benefit

The accidental benefit is paid to the nominees if the policyholder passes away in an accident. There are accidental, temporary and permanent disability riders as well. Learn more about disability riders here.

2

Annuity

It is a contract between the policyholder and the life insurance company where the policyholder makes payments and receives regular payouts in the future. Read more about annuity

3

Cash Value

Cash value is the portion of the policy that earns interest. Also, it may be available to withdraw or borrow against if an emergency occurs.

4

Claim Process

It is a formal request to the insurance company for compensation for the losses covered under the life insurance policy. The insurance company validates the claim, and if approved, it issues the payment to the interested party.

5

Claim Settlement Ratio

Claim Settlement Ratio, or CSR, refers to the percentage of claims settled by the life insurance company during the previous financial year. It is an indicator of how quickly the nominees are paid the claims. Hence, it is an important factor to be considered while choosing a life insurance company.

6

Death Benefit

Death Benefit is a common term that you will come across frequently. It is the amount paid to the nominees if the policyholder passes away during the policy term. In a term insurance policy, this amount equals the sum assured.

However, other life insurance policies may include accrued bonuses and loyalty additions.

7

Exclusions

Exclusions are certain things or events that are not covered under a life insurance policy. If any claim is made on these exclusions, the insurance company is not liable to pay any compensation or benefit. 

For example, most term insurance policies include suicide as an exclusion during the initial policy period. If the policyholder dies by suicide within a specified timeframe, usually the first year, the death benefit may not be payable, subject to policy terms and conditions.

8

Free-Look Period

A 15-30 day window that is provided to all policyholders for reviewing and accepting their policies. If the policyholder decides not to proceed with the policy, they can do so within the free-look period.

9

Grace Period

A grace period is an additional window, usually ranging from 15 to 30 days after the premium due date, during which policyholders can pay outstanding premiums without the policy becoming inactive.

10

Insurer and Insured

The insurer is the insurance company that provides financial coverage, while the insured is the individual whose life or asset is covered under the policy.

Know more about an insurer and the insured.

11

Lapsed Policy

A life insurance policy lapses when premiums are not paid, even after the grace period. The policy doesn't remain in force.

Some insurers offer a revival of the policy. If the unpaid dues are cleared by the policyholder, the policy is revived.

12

Life Assured

The life assured is the individual whose life is covered under a life insurance policy, and upon whose death or survival (as per policy terms), the insurance benefits become payable.
For example, if Viraat purchases a life insurance policy for himself, he is both the policyholder and the life assured. However, if Viraat purchases a policy for his wife and pays the premiums, Viraat is the policyholder, and his wife is the life assured.

13

Maturity

The date on which the full sum assured of a life insurance policy is paid to the policyholder, provided the insured event (death) has not occurred earlier.

14

Maturity Benefit/ Survival Benefit

It is the amount a life insurance company pays when the policy terminates. This amount is generally guaranteed; however, in some plans, accrued bonuses and loyalty additions are included in the maturity benefit.

Learn in detail about maturity benefits.

15

Nominee

A nominee, or beneficiary, is the person chosen by the policyholder who will receive the death benefits of the plan when the policyholder passes away.

It is generally a family member.

16

Paid-up Value

Under this option, the sum insured is reduced in proportion to the number of premiums paid by the policyholder. If the policyholder discontinues the premium payment after a specified period, the insurance company will offer the policyholder an option to convert the policy into a reduced paid-up policy. The benefits will also be reduced as per the new sum assured. That benefit is known as paid-up value.

17

Policyholder

The owner of the life insurance policy is the policyholder. Generally, a policyholder may or may not be the life assured in the policy. However, they pay the premiums for the policy.

18

Policy Renewal

Policy renewal is the process of renewing the existing policy. The contract is extended by the policyholder to continue their coverage for a specified period.

Rather than buying a new life insurance policy, a lot of people consider renewing their plans.

19

Policy Tenure

It is the duration for which the insurance policy offers coverage. The tenure could range from 1 year to 100 years, depending on the policy.

Generally, whole life plans offer life cover till 99 or 100 years of age.

20

Premium

Premium is the amount that the policyholder pays to the insurance company for the insurance coverage. Different life insurance companies offer different premium payment frequencies to the policyholders. A policyholder gets to choose from monthly, quarterly, annual, limited premium pay, and single premium pay options.

21

Revival Period

The life insurance policy lapses if the premium is not paid, even within the grace period. However, policyholders can re-activate it by paying the premiums within a specified period after the end of the grace period. That specified period after the grace period is the revival period.

22

Riders

Riders are optional add-on features that enhance the life insurance policy. There are different types of riders offered with different types of plans:

  • • Accidental Death Benefit
  • • Critical Illness Cover
  • • Child Support Benefit
  • • Waiver of Premium

23

Sum Assured (Coverage)

It is the guaranteed amount the nominees/beneficiaries will receive if the policyholder passes away during the policy term.

Sum Assured is chosen by the policyholder during the inception. With some policies, you can increase the sum assured during the policy tenure for an increased premium.

24

Surrender Value

If the policyholder decides to discontinue their life insurance policy before maturity, the insurance company pays an amount to the policyholder, known as surrender value. However, not all life insurance plans offer this feature.

25

Underwriting

Underwriting is an important process of issuing a life insurance policy. It is done to evaluate the risk involved in issuing an insurance policy to the individual who has applied for a policy.

26

Vesting Age

The vesting age is when the policyholder receives the income as guaranteed in their pension plan.

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What to Do if I Forget My Policy Number?

Forgetting your policy number can be stressful, but it’s not the end of the world. Here’s what you can do:

  • Check Your Documents: Look for policy documents, emails, or SMS from your insurer. The policy number is often mentioned in welcome letters or premium receipts

  • Log in to Your Insurer’s Portal: Most insurance companies have online customer portals where you can retrieve policy details using your registered mobile number or email

  • Contact Customer Support: Call or visit your insurer’s branch with identity proof (PAN, Aadhaar, or other KYC documents) to retrieve your policy number

  • Reach Out to Your Agent: If you purchased the policy through an agent, they might have a record of your policy details

How to Update Address Details on the Policy?

Updating your address is crucial to ensure you receive important policy-related communication. Here’s how you can do it:

  • Online Update: Log into your insurer’s website or mobile app, navigate to the profile section, and upload a valid address proof (Aadhaar card, passport, utility bill, etc)

  • Offline Submission: Visit the insurer’s branch with a filled address change request form and self-attested copies of your address proof

  • Via Customer Service: Some insurers allow updates via email if you send scanned copies of the required documents

The processing time varies, but you will typically receive confirmation within a few days.

How to claim unclaimed insurance amounts?

Unclaimed insurance money usually refers to matured policies, death benefits, or refunds that haven’t been claimed by the policyholder or nominee. If you think you have an unclaimed amount, follow these steps:

  • Check with the Insurer: Visit the insurer’s website or customer service centre and provide policyholder details to check for unclaimed funds

  • Use IRDAI’s Portal: The Insurance Regulatory and Development Authority of India (IRDAI) maintains a database where you can check for unclaimed amounts from various insurers

  • Submit a Claim Request: If unclaimed funds are found, submit a claim request with the necessary documents like policy details, identity proof, and bank account details

  • Follow-up: Insurance companies usually verify and process claims within a specified timeframe, so keep track of your request for updates

These steps will help you access any due benefits and ensure you don’t miss out on what’s rightfully yours.

Summing Up 

Understanding essential terminologies related to a life insurance policy is crucial for customers to make informed decisions and secure the best possible coverage for their needs. Insurance key terms such as premium, the regular payment made to keep the policy active, and death benefit, the amount paid to beneficiaries upon the insured's death, are foundational to comprehending the cost and benefits of a policy. Terms like beneficiary, who receives the policy's proceeds, and policyholder, the owner of the policy, clarify the roles and rights involved. 

Additionally, understanding the cash value of a policy, which accumulates over time in certain types of life insurance, and riders, which are optional add-ons for additional coverage, can significantly impact the customisation and value of a policy. Knowledge of term life insurance versus whole life insurance helps customers choose between temporary coverage and lifelong protection. 

Having a grasp of these terms not only empowers customers to select a policy that best fits their financial situation and long-term goals but also ensures they can effectively manage and utilise their life insurance to provide security and peace of mind for their loved ones.

Glossary:

  1. Portfolio: A portfolio in insurance is a collection of risks that share similar features, are subject to comparable risks, and respond to losses
  2. Policy Term: The duration for which a life insurance policy provides coverage to the life assured
  3. Risk Cover: The protection offered by life insurance against the financial impact of the insured’s death
  4. Bonus: Additional amount paid by insurers on participating policies based on company performance
  5. Claim Intimation: The process of notifying the insurer about a death or maturity claim
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Uncertain About Insurance

FAQs

The three most important insurance policies today are health insurance, life insurance and long-term disability insurance.

A term life policy is essentially an agreement between the policyholder (the owner) and an insurance company: In exchange for the owner agreeing to pay a premium for a predetermined term (often between 10 and 30 years), the insurance company guarantees to pay a predetermined death benefit to a beneficiary in cash upon the insured's passing.

Insurance terminology encompasses the specific vocabulary and phrases used within the insurance industry. Understanding these terms is crucial for policyholders, agents, and anyone involved in the insurance process.

Policy documents usually include basic life insurance terms such as premium, sum assured, policy tenure, nominee, riders, exclusions, and grace period. Understanding these life insurance terminologies helps policyholders clearly assess benefits and obligations.

Life insurance terms relate to coverage linked to an individual’s life, focusing on benefits like death cover, maturity payouts, and long-term financial security.

General insurance terms apply to non-life policies such as health, motor, or property insurance, which cover financial losses from accidents, damage, or emergencies.

In essence, life insurance protects against life-related risks, while general insurance safeguards against asset and liability-related risks.

Important life insurance key terms include sum assured, death benefit, maturity benefit, riders, claim settlement ratio, and exclusions. These directly influence the final payout and coverage scope.

Disclaimer - This article is issued in the general public interest and meant for general information purposes only. The views expressed in this blog are solely those of the writer and do not necessarily reflect the official policy or position of Canara HSBC Life Insurance Company Limited or any affiliated entity. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the blog or the information, products, services, or related graphics contained in the blog for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You should consult with a qualified professional regarding your specific circumstances before taking any action based on the content provided herein.

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