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How to Check Your EPF Balance Using a Missed Call?

Learn how to do an EPF balance check using a missed call, including steps, eligibility, and troubleshooting tips.

Written by : Knowledge Centre Team

2026-04-02

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6 minutes read

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Keeping track of your retirement savings is an important part of financial planning. For salaried employees in India, the Employees’ Provident Fund (EPF) plays a crucial role in building long-term savings through regular contributions by both the employee and the employer.

Key Takeaways


  • EPFO allows employees to perform an EPF balance check through a missed call, without internet access

  • The missed call must be made from the mobile number registered with the activated UAN

  • After the call is placed, EPFO sends an SMS with the latest EPF balance and contribution details

  • The service is free, quick, and accessible on any mobile phone, including basic devices

  • If the service does not work, members can use SMS, the UMANG app, or the EPFO portal to check their EPF balance

However, many people do not check their balance regularly because they assume the process requires logging into a portal or using an application. In reality, the Employees’ Provident Fund Organisation (EPFO) offers a much simpler option. With the missed-call facility, you can check your EPF balance in seconds, without internet access or a smartphone.

This guide explains how the missed call service works, who can use it, and the steps to quickly check your EPF balance.

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What is the EPF Missed Call Service?

The EPF missed call service is a facility introduced by the Employees’ Provident Fund Organisation (EPFO) that allows members to check their balance through a simple phone call.

When a member gives a missed call from their registered mobile number to the designated EPFO number, the call disconnects automatically. Shortly after, the member receives an SMS containing details of their EPF balance and the latest contributions made to their account.

This service makes the balance check process accessible even to individuals who may not have internet access or prefer simpler methods to obtain account information.

Who Can Use the EPF Missed Call Service?

Not every EPF member can use the missed call facility immediately. Certain eligibility conditions must be met before you can perform an EPF balance check through this service. To use the missed call feature:

  • Your Universal Account Number (UAN) must be activated
  • Your mobile number must be registered with EPFO and linked to your UAN
  • Your KYC (Know Your Customer) details, such as Aadhaar, PAN, or bank account, must be updated with your EPF account
  • The missed call must be made from the registered mobile number linked to the UAN

Once these conditions are fulfilled, you can check your EPF balance using the missed call service without logging into the EPFO portal.

Key Features of EPF Missed Call Service

The EPFO missed-call facility is designed to simplify the EPF balance check process for members seeking quick access to their account details. The following features explain why many employees prefer this method for checking their balance.

  • Free Service: The EPF missed call service is completely free for users. Members simply need to give a missed call to the designated EPFO number from their registered mobile number. Since the call disconnects automatically after one or two rings, there are no call charges involved. This makes it an economical way to check the EPF balance whenever required.
  • No Internet Required: Unlike online portals or mobile applications, the EPF missed call service works even on basic mobile phones. Employees who may not have access to smartphones or reliable internet connections can still easily check their EPF balance by making a missed call from their registered number.
  • Instant Response: Once the missed call is placed, the system automatically disconnects the call and processes the request. Within a few seconds, the member receives an SMS containing details of their EPF balance, along with information on the latest contributions to the account.
  • Simple Process: The EPF balance check via a missed call does not require logging into the EPFO portal, remembering passwords, or downloading an application. Members need only dial the EPFO missed-call number from their registered mobile number to receive their balance details via SMS.
  • Accessible Anywhere: Whether you are at home, travelling, or working in a different city, you can access your balance by simply placing a missed call from your registered mobile number. As long as the number is linked to your UAN, the system will send your EPF balance details via SMS, making it a reliable way to check your balance quickly.
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Did You Know?

In March 2025 alone, EPFO recorded 14.58 lakh new net members, reflecting growing formal employment and wider social security coverage in India


Source: PIB

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How to Check EPF Balance by Missed Call?

If your UAN is activated and linked to your mobile number, checking your EPF balance via the missed call facility is extremely straightforward. Follow the steps below to complete the process.

  • Dial the EPFO missed call number 9966044425 from the registered mobile number
  • The call disconnects automatically after one or two rings
  • Within a short time, you will receive an SMS containing your EPF balance details
  • The message typically includes the latest EPF contribution and the current balance in your account

How the Missed Call Method Compares with Other EPF Balance Options?

EPFO offers several ways to check balance, including online portals, mobile applications, and SMS services. However, the missed call facility remains one of the most convenient options. The key differences between the missed-call service and other EPF balance-check methods are outlined below.

Method

Internet Required

Convenience

Missed call service

No

Very easy

EPFO portal

Yes

Moderate

UMANG app

Yes

Easy

SMS service

No

Easy

Tips for Using the EPF Missed Call Service

Although the missed call service is simple and error-prone, keeping a few important points in mind can help ensure a smooth EPF balance check experience.

  • Activate Your UAN First: Before using the missed call service, ensure that your Universal Account Number (UAN) is activated. The EPFO system verifies the UAN before sending balance details through SMS. If the UAN is inactive, the request may not be processed.
  • Use Your Registered Mobile Number: The missed call must be placed from the mobile number registered and linked to your UAN. If the call is made from a different number, the EPFO system will not recognise the request, and the balance information will not be sent.
  • Keep KYC Details Updated: Your Aadhaar, PAN, or bank account details should be updated and approved in the EPFO records. Completing the KYC process helps ensure that EPFO services, including EPF balance checks via missed call or SMS, function correctly.
  • Troubleshootings: If the missed call service does not return your balance details, you can try the following steps:

    • If you do not receive an SMS, check that your mobile number is registered with your UAN and that your KYC details are updated
    • Use the SMS service alternative by sending EPFOHO <ENG/HIN> to 7738299899 from your registered mobile number
    • You can also check your EPF balance through the UMANG app or by logging into the EPFO Member Portal

Final Words

The missed-call feature has significantly simplified the EPF balance check process for employees. By eliminating the need for internet access or complicated login procedures, it allows members to monitor their retirement savings quickly and conveniently.

Regularly checking your balance can help you stay informed about employer contributions, track long-term savings growth, and ensure that deposits are being made accurately.

For millions of salaried employees, the missed call service is a simple yet effective tool to stay connected to their EPF balance.

Glossary

  1. UAN: A unique 12-digit number assigned by EPFO that links all EPF accounts of an employee across jobs
  2. EPF: A retirement savings scheme where both employee and employer contribute monthly to build long-term funds
  3. EPFO: A statutory body under the Ministry of Labour that manages EPF accounts and retirement savings for employees in India
  4. KYC: Verification of identity using documents like Aadhaar, PAN, or bank details linked with an EPF account
  5. EPFO Member Portal: The official EPFO website, where members can access EPF services, claims, and balance details online
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FAQs

To check your balance via the missed-call service, dial 9966044425 from the mobile number registered to your UAN. The call disconnects automatically, and EPFO sends your EPF balance details via SMS.

Yes. EPFO allows members to check their balance without internet access via the missed call service or SMS facility. Both methods work on basic mobile phones and do not require logging into the EPFO portal.

You may not receive an SMS if your mobile number is not registered with your UAN, your UAN is not activated, or your KYC details are incomplete. Ensure your EPF account information is up to date before using the missed call service.

Yes. You can check your balance by sending EPFOHO <ENG/HIN> to 7738299899 from your registered mobile number. EPFO will send your EPF balance details through SMS.

Yes. Apart from the missed call service, you can check your EPF balance through the UMANG app, the EPFO Member Portal, or the SMS service. These options allow members to access detailed account information and contribution history.

Disclaimer - This article is issued in the general public interest and meant for general information purposes only. The views expressed in this blog are solely those of the writer and do not necessarily reflect the official policy or position of Canara HSBC Life Insurance Company Limited or any affiliated entity. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the blog or the information, products, services, or related graphics contained in the blog for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You should consult with a qualified professional regarding your specific circumstances before taking any action based on the content provided herein.

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