Could you please share some examples of the nature of suspicious communication/phone calls?
While you need to exercise due care and caution on receipt of every form of communication/phone calls and call/write to us when in doubt, some of the spurious communication/phone calls generally would ask you to:
Invest money in a fund/ policy claiming to be of a Company or specifically approved by the Insurance Regulator, offering high and quick returns, protection to the investment etc.
Surrender your existing policy(s) and reinvest in a certain fund/policy for better returns, or statement that the Insurance Regulator has specifically recommended such funds/policies.
Survival benefits / Maturity / Bonus is due under your existing policy and investing a part in a new insurance policy/ paying a facilitation fee for the same is mandatory to receive the amounts which are due.
Some calls are styled as if it is from the Insurance Regulator alleging poor performance of the funds and products of the Company and urging policyholders to reinvest elsewhere.
We may also contact you in case we need your support/assistance in carrying out the investigation on such matters. Please note the Company shall never call you & ask for your sensitive personal information viz. one time passwords (OTP) etc.
If in doubt, please contact our resolution center at 1800-103-0003 or 1800-180-0003
To Buy: 1800-258-5899 (9 am to 6 pm)
